Airbnb’s CEO communication skills are a valuable asset in times of crisis

We may or may not agree with some of Airbnb's policies in the past, but what is difficult to deny is that its CEO has a master's degree in clear, empathetic and transparent communication. This was more than demonstrated in his statement of May this year, in which he informed about the massive layoffs of … Continue reading Airbnb’s CEO communication skills are a valuable asset in times of crisis